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SUMMARY

The position will have the responsibility for the development, implementation and ongoing administration and evaluation of all internal training, education and career development programs for our Client.

Assessment: the position will meet with each department management group and designated training / education liaison to carefully review the department’s needs and then coordinate specific training and education offerings to enhance the employee’s capability to be more efficient and provide superior service and performance in their position.

Education / Training Programs: These programs will be designed and administered to provide quality broad based and comprehensive exposure to all areas of property / casualty insurance and various offerings that will be specific to a department / position. The position will actively research and creatively design and implement effective methods to educate, enhance employee performance and better position our employees for career enhancement opportunities when available.

Certifications / Designations: The position will create education / communication channels to all departments and their employees identifying the designations, certifications and enrichments programs that are available to them. Being a counselor to interested employees to assist them in establishing a professional development program is a key expectation of the position.

Talent Management: The position will be responsible for closely working with each department management group to access, develop and administer a corporate talent management program with will assist in identifying employee capabilities for potential career opportunities within their department and our company.

New Employee Education / Training Program: The position will develop and administer a program for each new employee. The program will consist of our Client’s business model (what we do), corporate history, the functions / roles of each department, HR representative reviewing all employee polices / procedures and tour of our facilities. The position will also be responsible for ensuring that each new employee as determined by their manager completes the “Introduction to P/C Insurance” course within 12 months of date of hire.

Education / Training Committee: The position will create and serve as Chair of this committee that will include an Education / Training representative from each department. The committee will meet monthly to discuss / review all current and future education, training and career programs and initiatives.

Corporate Intern Program: Work closely with department management groups and Human Resources to develop and implement a corporate Intern Program

Corporate Mentoring Program: Work closely with department management groups and Human Resources to develop and implement a corporate Mentoring Program

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • The development, implementation and ongoing administration of all training, education and career development programs for the Company
  • Create education / communication channels to all departments and their employees identifying the designations, certifications and enrichment programs that are available to them. Being a counselor to interested employees to assist them in establishing a professional development program
  • Working with each department management group to access, develop a quality talent management program that will assist in identifying employee capabilities for potential career opportunities within their department and our Company
  • The coordination and chair of our Education / Training Committee
  • Serve as the corporate liaison between the Insurance Institute, NAMIC, CPCU CIC and other approved organizations, vendors and associations for utilization of their services and products
  • Responsible to coordinate and proctor on site testing for Insurance Institute programs and examinations
  • Coordinate “Lunch & Learn” educational programs for all employees
  • Administration of corporate Intern Program
  • Develop an annual corporate education and training budget that would centralize all approved expenditures
  • Developing professional networking communication channels with education, training and vendor organizations to assist with our program initiatives.
  • Partner with HR / UltiPro representative to develop and maintain an updated / accurate record of each employee’s education, certification and designation achievements.
  • Work closely with the Senior Generalist on new employee “Onboarding” process
  • Become an active member of appropriate professional insurance, human resources and training associations
  • Travel and attend professional conferences and classes as needed.
  • Member of our Leadership Group

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

  • College Degree or Equivalent Experience
  • At least 5+ years of property / casualty insurance experience at the carrier level
  • Prior experience in the development, management and administration of an education, training and career development program at a P/C insurance company
  • Prior Human Resources experience is desired
  • Demonstrated expertise in effectively working with all levels of the organization
  • Excellent individual and group presentation skills
  • Superior computer / software programs knowledge and experience.
  • Prior budget development and administration experience

LANGUAGE SKILLS

  • Excellent verbal and written communication skills
  • Large group and committee level presentation experience required

REASONING ABILITY

  • Conceptual, creative and “Big Picture” Thinker
  • Excellent analytical skills

CERTIFICATES, LICENSES, REGISTRATIONS

  • CPCU and /or other insurance designations preferred but not required
  • SHRM – CP or SHRM – SCP certification preferred but not required
  • CPLP – Certified Professional in Learning and Performance (CPLP) certification preferred but not required

It is expected that there will be an ongoing commitment to attain designations and certifications that will bring enhanced value and contributions to our Company and employees

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees are required to sit at a workstation to perform various PC functions and to process paperwork. Employee may be required to devote time to telephone communication.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Manager of Training, Education and Career Development will be assigned a cubicle workstation or other individual work area. The work area has the necessary equipment to perform the position duties including personal computer, telephone, file space, and needed worktable space.

The environment is reasonably quiet with needed interaction between other departmental employees. Moderate noise levels from telephone calls should be expected.

TRAVEL:

  • Expected to travel to approved conferences and association events


  • Wooster, Ohio
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